Frequently Asked Questions

Are the medicines genuine?

Yes. We source all medicines from licensed and verified suppliers, ensuring they are 100% authentic and safe.

Do I need a prescription to order?

For prescription medicines, you will need to upload a valid prescription from a registered doctor at the time of ordering. Over-the-counter products can be purchased without a prescription.

How do I place an order?

You can search for your medicines on our website/app, add them to your cart, upload a prescription if required, and proceed to checkout.

What payment methods do you accept?

We accept online payments through debit/credit cards, UPI, net banking, and also offer cash on delivery (COD) in selected locations.

How can I contact customer support?

You can reach us via our customer care helpline, email, or the chat option on our website/app.